Residents report broken water points from any phone. Each lands on a public map with a clock counting the days.
works on any handset, local language first (kiswahili, sheng, gĩkũyũ, dholuo)
Every point is pre-mapped with a short code. Status flips within a minute of a confirmed report. Drag, zoom, tap a point: Mukuru kwa Njenga ward, illustrative.
USSD, SMS or a voice note on a free call-back. Thirty seconds, no data bundle. The smartphone form is guided by Raia, our civic assistant.
Every reporter gets the fix broadcast.
days unfixed, counting in public. Kisima cha Mama Njeri, BH-042.
The ward's own language by architecture, not translation. Consented voice reports build an open multilingual speech corpus.
illustrative pilot scale, six nairobi wards
SDG 16.10 in practice: a citizen-owned public record where inaction is as visible as action, and every status change is independently confirmed.
Trained ward crews map the points, verify reports, steward the data and present findings to county officials. Operators, not beneficiaries.
Phone numbers hashed before storage. Voice recorded only after spoken consent. AI normalises reports but never publishes on its own.
The engine is category-agnostic: adding a domain is configuration, not new architecture. The same report-map-fix loop can cover and track the priorities UNESCO works toward, ward by ward.
The Maji Wazi launch: boreholes, kiosks, public toilets and tanks, each with its public clock.
SDG 6 · live todaySchools: broken classrooms, missing desks, dry taps and the toilets that keep girls home.
SDG 4 · education for allClinics and dispensaries: closures, stockouts and broken equipment, reported by the people waiting.
SDG 3 · community healthLibraries, community centres and heritage sites sliding into disrepair, before they are lost.
SDG 11.4 · heritageFunded but unbuilt: the promise tracker follows budgets from announcement to delivery.
SDG 16 · accountable institutionsDumping, broken lighting and flooded paths: the hazards residents see before anyone else.
SDG 11 · safer wardsEvery new domain inherits the whole loop: any-phone reporting, local language first, youth crews verifying, and a public record that counts the days. One engine, one map, more of the agenda covered each cycle.
Each phase is demonstrable on its own. The first two are fundable now.
crews walk the ward, every point gets a code
the report flow and the public record
free text, crew-reviewed
consented, free call-backs
clocks and commitments
schools, health, heritage
Six wards in Nairobi, starting with water. The first milestone, pre-mapping plus the USSD-to-map loop, stands on its own.